Excellent service. Within 2 hours the engine was picked up and on the way to me. Delivery from Indiana to Texas in 19 hours, you sure got us out of a bind.
I have to thank you and your team for being able to get this done so quickly and without any issues. Bryan was great. He was so helpful and was able to answer all of my questions in a timely manner. As I told Bryan, there may be a few more time I may need AirFreight.com's services. I'll be in touch!
Fast, efficient and friendly. My organization needed to have some products delivered four states over. Due to some circumstances out of our control, printing of the products was delayed and missed the cut off time for overnight shipping. I submitted a request through HotShotTrucking.com a little before noon and was contacted by a customer service agent within 30 minutes. I was given a quote and time frame at that time. After minimal paperwork, a pickup and delivery had been coordinated. They were flexible enough to adjust to an earlier pickup time (4 hour difference). I would wholeheartedly recommend their services to anyone - not only did they have great customer service, but the product was delivered earlier than if it had been shipped overnight and the costs were more than reasonable.
Professional, Courteous, and gets the job done. We needed an immediate pick up at 4 pm for delivery next morning. Called 10 companies with no luck. When we got Eric on the line, he got right on it, made all the arrangements and the freight was waiting at the destination when my contractor arrived at the job next morning. Really saved my bacon!
Rush Shipment. I contacted Hot Shot Trucking to transport an important part from Long Beach to Seattle. A ship was being held in port waiting for this shipment. I was told 23 hours but the Hot Shot team arrived in 21 hours. Great Job Team Hot Shot.
The customer service we received from Steve is commendable to say the least. His communication skills and ability to provide answers were very much appreciated. We look forward to using your services in the future.
Responsive, Thorough, and Dependable. I was very satisfied with the service. Even when the driver was thought to be lost Kevin Carpenter was on top of the situation and made the necessary corrections. Within 2 hours of my phone call, my freight was picked up, loaded, and on the road.
My vendor did not ship when they were supposed to, meanwhile my customer had a plant shut down and had to have the material. I "googled" hot shot trucking and found your company online. I then spoke with Steve and he was great! He shipped the freight to my customer and got me out of trouble. He did everything that he said he would do, excellent customer service. I have kept your phone number and email and will use you again when I run into a problem.
Fantastic experience. Brilliant. "You have never a second chance to create a positive first impression." Hot Shot Trucking nailed it. I found myself suddenly, late afternoon, in a dilemma, which would have kept me up at night. Chris Noe rescued my day by being quick and highly service orientated. Chris delivered 100% to the expectations I had. Thanks again.
Thanks for your help! This is why I count on you for expedited shipments.
Awesome! I can not say how appreciative I was for a job well done. Bryan was wonderful to work with and was extremely attentive with following through to make sure our product was able to make a deadline that could not be broken. Thanks again, Bryan was a real jewel to work with!!
Pleasant Experience. Chris Noe was the person who was handling my shipment. He was very professional and helpful throughout the entire process. He responded quickly to my response for help and was very quick with answering my questions and concerns to be able to make this shipment happen. I will definitely be using them again on my next shipment.
Easiest freight I have ever arranged. Kevin Carpenter was great to deal with. Updated progress of the shipment as it was moving from IL to PA. Great to deal with and will definitely use in the future for "same day" deliveries.
I was very pleased with the service received on this shipment. Last week, I had my customer call and told us that the scheduled LTL for delivery this week was no longer acceptable. They had a rush order and needed the shipment overnight in order to make their rush order. The product was picked up by the Hot Shot truck at 5:00 pm EST on thursday and delivered before 4:00 pm CST on Friday. This enabled us to deliver the rush order and it was successfully delivered to the project location on Saturday in time for the application using our product. I am very happy with the service and will use it again on the next rush order.
Batteries to Bend, OR. Thank you for the excellent service you provided our company. When we needed to get batteries from Portland to Bend, OR same day- you made it happen. Very trouble free, and accurate. Special thank you to Eric, who set it all up and followed through to the end.
Rock and a hard place. We had come into a tough situation and Kevin Carpenter made it happen for us. I can not stress how great of a help he was to me and my company. I will be using Hot Shot Trucking in the future when we're in a tough situation again and will recommend this company to anyone needing super fast service. These guys are on point for sure!
Mission Accomplished! Eric Ball of airfreight.com organized and performed our freight move flawlessly. I've been in the business since 1996 and this move was one of the most simplistic and affordable.
Kevin Carpenter understood my dilemma and was a great help in getting my shipment to its destination. Service was great.
Great Service. Bryan did a great job helping me expedite a load cross country with no notice. Surprisingly, when I requested help moving a shipment immediately, late at night, and over 1600 miles, he took care of my shipment while communicating the whole way through. I look forward to working with Bryan again in the future.
Friday panic! I had some freight that needed to be delivered on Friday afternoon before a 3-day weekend. I called Justin Peroli and although I was in panic mode he was calm and helpful. He was able to get a truck here within the hour and get the freight to my customer within 2 hours, and saved the account. I would highly recommend this company for shipping, and I plan on using them whenever I can.