Day to day, the hot shot business runs on communication, and every load follows the same basic steps. Loads come from shippers who call directly and from brokers who arrange trucks for shippers. When a load is booked, the driver is dispatched to the pickup with the pickup time, the contact and the freight details.
At pickup, the freight is loaded and secured, and the driver signs the bill of lading, the shipping document that lists what was handed over. The truck then runs straight to the receiver, with updates along the way so the shipper knows where the load is. At delivery, the receiver checks the freight and signs, creating the proof of delivery that closes the load.
Clear details at the start and honest updates along the way are what make a hot shot load go right. HotShotTrucking.com follows each load with one dispatcher from booking to delivery.